Privacy Policy

Effective Date: 04/08/2024

This Privacy Policy outlines how Blue Diamond Heavy Equipment and Spare Part Trading LLC (“Blue Diamond,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you visit our website, bluediamondauger.com (“the Website”), or interact with us in any way. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect: When you visit our Website or communicate with us, we may collect the following types of personal information:
  • Contact Information: Including your name, email address, phone number, and postal address.
  • Transactional Information: Such as details about purchases you make through the Website.
  • Technical Information: Including your IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.
  • Communication Preferences: Information about your preferences for receiving communications from us.
  1. How We Use Your Information: We may use the personal information we collect for the following purposes:
  • To process and fulfill orders for products and services.
  • To communicate with you regarding your inquiries, purchases, and account-related matters.
  • To send you marketing communications, updates, and promotional offers based on your preferences (where permitted by law).
  • To improve our Website, products, and services.
  • To prevent fraudulent activities and ensure the security of our Website.
  • To comply with legal obligations and enforce our terms and policies.
  1. Data Sharing: We may share your personal information with third parties for the following purposes:
  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  1. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  2. Your Rights: You have certain rights regarding your personal information under applicable data protection laws, including the right to access, rectify, or delete your data, as well as the right to object to or restrict processing and the right to data portability. To exercise these rights or inquire about your personal information, please contact us using the contact details provided below.
  3. Cookie Policy: Our Website uses cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic. By using our Website, you consent to the use of cookies as described in our Cookie Policy.
  4. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: bluediamondheas@gmail.com Address: Al Qouz Industrial Area 3, Dubai, United Arab Emirates

Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically for any updates.

This Privacy Policy was last updated on the effective date stated above.