Terms & conditions


Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website bluediamondauger.com (“the Website”) operated by Blue Diamond Heavy Equipment & Spare Parts Trading LLC (“Blue Diamond,” “we,” “our,” or “us”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

  1. Scope of Services: The Website offers products including but not limited to Auger Drive, Piling Tools, Augers, Excavator Attachments, and Drilling Tools Consumables for sale to drilling contractors (“the Products”).
  2. Product Availability: The availability of Products displayed on the Website is subject to change without notice. We reserve the right to modify or discontinue any Product at any time.
  3. Ordering and Payment: By placing an order through the Website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. Payment is required at the time of placing the order. We accept payment via [list acceptable payment methods].
  4. Shipping and Delivery: We will make reasonable efforts to deliver the Products to you within the estimated timeframe provided. However, we are not liable for any delays or failures in delivery beyond our control.
  5. Returns and Refunds: We accept returns of unused and unopened Products within [number] days of delivery. Refunds will be processed to the original payment method upon receipt and inspection of the returned Products.
  6. Intellectual Property: The content and materials on the Website, including but not limited to text, graphics, logos, images, and software, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from the Website without our prior written consent.
  7. Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the Products.
  8. Indemnification: You agree to indemnify, defend, and hold harmless Blue Diamond and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising out of or related to your use of the Website or breach of these Terms.
  9. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
  10. Contact Information: If you have any questions or concerns about these Terms, please contact us at: Email: bluediamondheas@gmail.com Address: Al Qouz Industrial Area 3, P.O Box 72000, Dubai, United Arab Emirates.
  11. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of the modified Terms.

These Terms were last updated on the effective date stated above.